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Reach Out to Us
Have a question about our grills, an order, or your next outdoor adventure? Our team is ready to help. Send us a message, and we'll get back to you as soon as possible. hello@grillent.com
Common Questions
I haven't received my order tracking information. What should I do?
If you haven't received your tracking details, please contact our order support team at order@grillent.com. Include your order number in the email, and we'll help you locate your shipment as quickly as possible.
How long does it take to receive a response?
All orders are shipped within 12-36 hours from our warehouse in Bellingham WA. Delivery times will depend on your shipping option but all orders are tracked from our facility to your door.
Can I get help with my order?
Absolutely. Whether you have questions about an order, shipping, tracking, returns, or product information, simply fill out the contact form on this page or email hello@grillent.com. Our team will get back to you within 6–12 business hours.